Everyone Communicates, Few Connect

Date and Time

Friday Feb 10, 2023
12:00 PM - 4:00 PM CST

This is a three-day workshop
February 10, 17, & 24, 2023
From 12 pm to 4 pm

Location

Holiday Inn I-29 Council Bluffs

Fees/Admission

Members - $150
Non-Members - $175
Leaders of Integrity Development Program - $625
(Series of five professional development workshops. Please see the link below to learn more.)

Website

Professional Development

Contact Information

Alicia Frieze
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Description

This workshop examines the importance of communicating in a manner that fosters connection and builds relationships. If you can connect with others, one-on-one, or in groups, your sense of community improves, your ability to create teamwork increases, and your influence skyrockets. People who connect with others have better relationships, experience less conflict, and get more things accomplished than those who cannot connect. Leaders who have learned the art of connection are able to navigate tough subjects, establish buy-in, and attract teammates.
Course Driving Message: Connecting is the ability to identify with people and relate to them in such a way that it builds trust, fosters relationships, and creates an alliance focused on mutual success.
Delivery: This workshop is delivered in three sessions.

Session One: Communication Fundamentals

In this session, participants explore the fundamentals of communication, specifically the functions of senders, receivers, message content, and media through which messages are sent. Non-verbal communication, listening skills, and awareness of one’s own communication styes and references round out the session.

Course Driving Message: Understanding the roles that senders and receivers play in communication help to decode the message and separate the actual content from the intent behind sending the message. Additionally, recognizing the purpose of the media used to convey the message helps both senders and receivers more clearly and intentionally craft and send an effective message.

Delivery: This first session is four hours long and is broken into smaller modules with periodic breaks. Small and large group discussions along with hands-on activities allow for skills practice and processing of concepts.

By the end of this session participants will be able to:

Identify the components of effective communication
Craft messages for specific audiences
Practice active listening skills
Select appropriate media for transmitting messages

Module A: Communication Fundamentals- Identifying the components needed for communication

Sender, receiver, message, medium
Verbal, non-verbal, written, oral, and visual communication
Listening skills

Module B: Developing Effective Messaging

Intent and purpose
Language
Style and tone

Module C: Delivering the Message

Choosing the medium
Timing of communication
Presenting the message
Receiving the message (analyzing the message)

Session Two: Interpersonal Communication

In this session, participants dive deeper into the impact that gender, age, and position (e.g. manager, executive, etc.) have on effective communication. Communication styles and methods often varies across demographic characteristics; understanding these influences on our communication patterns can improve the way we communicate in one to one circumstances.

Course Driving Message: Understanding the influences of demographic characteristics on our communication patterns can improve the way we communicate effectively in one to one circumstances.

Delivery Format: This second session is four hours long and is broken into smaller modules with periodic breaks. Small and large group discussions along with hands-on activities and case studies allow for skills practice and processing of concepts.

By the end of this session participants will be able to:

Recognize different demographic communication characteristics
Produce messages utilizing code switching principles
Anticipate (?) how the receiver might perceive your message

Module A: Demographic Influences

Gender (Feminine, masculine, non-binary)
Age (Texting, e-mail, Social Media preferences; generational preferences)
Culture (Language, non-verbals)

Module B: Ethics of Power and Position

Managing communication up/down
Transparency and intent

Session Three: Team Communication

In this session, participants further explore the impact that interpersonal and group dynamics have on effective communication. The concept of emotional intelligence is introduced as is the role that clear and effective communication plays in developing a positive and productive workplace culture.

Course Driving Message: Clear and effective communication between individuals positively impacts communication to larger groups across a department, organization, or community.

Delivery Format: This third session is four hours long and is broken into smaller modules with periodic breaks. Small and large group discussions along with hands-on activities and case studies allow for skills practice and processing of concepts.

By the end of this session participants will be able to:

Assess individual emotional intelligence skills
Identify influences of group dynamics on effective communication
Transform effective interpersonal messages into messages suited for larger audiences (?)

Module A: Emotional Intelligence

Assessing individual EQ skills and behaviors

Module B: Influence of Group Dynamics on Communication

Comparing individual versus group communication needs
Changes in listening and perception

Module C: Producing Messages for Groups

Desired impact
Choosing the medium
Timing of communication
Presenting the message
Receiving the message (analyzing the message)

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